FAQ

Frequently asked questions.

Answers for event planners and for venues. Your question is not listed? Write to us – we are happy to help.

What does JustRoom cost for event planners?

Nothing. Searching, comparing and enquiring are free for you. There is no commission on your booking either – you agree the price directly with the venue.

How does an enquiry work?

You choose a venue, enter occasion, date, number of guests and your contact details and send the enquiry. It goes directly by email to the venue, which sends you a non-binding offer.

How quickly will I receive an offer?

Most venues reply within one or two working days. If there is no reply after three working days, write to us – we will follow up.

What is the group enquiry?

You choose up to four venues and describe your event once. Each selected venue receives the enquiry separately and sends you its own offer – you receive a confirmation with all details by email.

Is my enquiry binding?

No. An enquiry is always non-binding. It only becomes binding once you accept an offer from the venue – and that contract is directly between you and the venue.

Does JustRoom book for me?

No. JustRoom is not a booking portal or an agency. We connect you with the right venue – questions, viewings and booking happen directly with the venue.

Which venues can I find on JustRoom?

Seminar hotels, conference and congress centres, event venues, restaurants with event spaces, lofts, castles and special places – mainly in Austria, plus selected venues in Germany and South Tyrol.

What do the prices on the profiles mean?

They are “from” prices incl. VAT as a guide: day delegate rate per person, room hire or room rate. You receive the binding offer directly from the venue.